"Communicating policy and dealing with communication crisis" workshop (12/2017)

On December 28, 1977, in Hanoi, RED cooperated with Media Trading Center (Press Department, Ministry of Information & Communications) to organize workshop named "Communicating policy and dealing with communication crisis" within the frameworkof the project "Media Partnerships for Improved Economic Policies " funded by the Canadian Ministry of Global Affairs (GAC)

Mr. Nguyen Van Hieu, Deputy Director of the Press Department (Ministry of Information and Communications) delivered the opening speech

The purpose of the workshop is to:

1) Confirm the responsibility of communicating policy belongs to the agency issuing policy, and only whencommunication is implemented well, the policy comes into life, get the consent of the subject adjustment and of the people;

2) Clearly define the method of implementation, the organizational model of the policy communication unit in the process of drafting and promulgating policies; Reference some models of communication activities in state management agencies; the implementation of Decree 09/2017 / ND-CP on the making of statements and provision of information to the press[1], experience in handling communication crisis in some sectors;

3) Share the difficulties and inadequacies and propose solutions of reporters when approaching information on policies, and those who work in communication in state agencies.

Chairmans in the workshop

At the conference, RED said that when implementing state media, information should be provided promptly, accurately, promptly, in full and in cooperation with the media; create space for people to participate, give feedback; the accountability of the issuing agency must be respected and adhered to; professionalism, public benefits, ethics of public servants when dealing with crisis communication policy must be educated.


Attending and speaking at the workshop, chaired by representatives of the Press Department (Ministry of Information and Communication), there are media sections of the Ministry of Justice, Ministry of Health, Ministry of Natural Resources and Environment, Ministry of Labor , War Invalids & Social Affairs, Academy of Journalism Communication , Institute of Inspectorate Science, specialists in the field of the press, media and newspapers and radio agencies.

Conference Overview

Participants in the workshop raised a number of issues from the practice of state media to exchange between the press management agencies and journalists and state media. This shows that the training of communication skills, the spokesperson in state administrative agencies, localities need to be promoted with the cooperation, the support of experts and managers who have experience in journalism and communication field.


Many press and radio agencies have participated and reported on the workshop:

Communist Party e-newspaper

Thong tan television

The Supreme People's Procuracy online television

Bank Times

People's delegates newspaper

Reporter newspaper

Capital Labor newspaper

Hanoi Portal

Procuratorate newspaper

Hanoi TV

Nhan dan television

Hanoi television